Standards and Procedures
Overview: Our agency’s standards help Catholic Charities Disabilities Services employees meet state and federal requirements and follow best practices including service delivery, professional conduct, protecting information and ensuring confidential information is kept secure.
Our Standards: are formal, brief, and high-level statements or plans that embraces our agency's general beliefs, goals, objectives, and acceptable procedures for a specified subject area. Our standard attributes include the following:
- Focus on desired results and the means of implementation
- Require compliance (mandatory)
- Failure to comply results in disciplinary action
Administration
Active Shooter Protocol 4-28-2016
Agency Response Individuals Needing Legal Representation 6-8-2023
Agency Written Instructions 6-8-2023
Artificial Intelligence Use 3-14-2025
Assistive Technology EMOD Vehicle Mods 5-2-2023
Basic Assurances 5-7-2019 Signed
Bloodborne Pathogens Exposure Control Plan 2-9-2023
Cell Phone Assignment 5-1-2023
Conflict Of Interest Disclosure 12-6-2017
Electronic Data Management 8-19-25
Employee Referral Program 9-30-24
Filing and Reviewing of Complaints and Grievances 1-8-2019
Individual Choice Input into Staff Selections 3-3-2023
Information Technology Disaster Recovery Plan 7-15-2014
Levels of Supervision 3-23-2022
Media Relations Inquiries 1-12-2023
Natural Supports Network Guideline 2-5-2019
Notification of Rights and Responsibilities for Persons Receiving OPWDD Services 4-24-2023
Objection to Services 5-4-2023
OPWDD Revised Staff Guidances for the Management of Coronavirus 10-1-2020
Personal Outcome Measures Interviews Life Journey Conversations 12-12-2023
Provision of Services 1-3-2023
Record Retention and Destruction 11-22-2022
Reporting of Audit Information 3-9-2023
Reserving Conference Room and Vehicles 8-1-2025
Safety Committee Hazard Assessments 6-9-2025
Fiscal
Agency Receipts Processing and Verification 1-18-2024
Annual Financial Audit 11-22-2022
Chart of Accounts Cost Centers Funds 1-12-2023
Mileage Reimbursement 5-11-2023
Related Party Transactions 12-8-2022
Human Resources
Administrative Leave Standard 4-3-2017
Background checks for applicants and employees 6-17-2025
Employee Testing for Tuberculosis 6-17-2025
Family and medical leave act fmla 1-4-2011
Overtime management and approval for residential staff 6-21-2016
Required Trainings and Maintaining Certifications 4-13-2023
Residential Supervisor Demotions and Pay Rate 6-17-2025
Sanction Screening Credentialing Review 12-14-2017
Supervision of Newly Hired but Uncleared Staff 5-10-2018
Timing keeping standard 11-21-2017
Training And Professional Growth 2-18-2021
Tuition Reimbursement Program 3-15-2022
Tuition Reimbursement Program 3-15-2022 (Includes introduction)
Individualized Community Services (ICS)
Community Integration Activity Reimbursement 1-12-2023
Intake Planning Discharge Process 5-30-2019
OPWDD Housing Subsidy 1-12-2023
Self Directed Services Fiscal Intermediary 4-24-2023
Quality Assurance
Confidentiality of clinical records 2-23-2017
Corporate Compliance 12-12-2023
Corporate Compliance Addendum 4-4-2016
Human Rights Committee 2-18-2025
Implementation of Regulations 2-9-2023
Individual Protections 2-9-2023
Informed Consent Committee 5-11-2023
OPWDD Incident Management 1-12-2023
Receipt of Official Legal Documents 10-20-2023
Reporting Allegations of Child Abuse and Neglect 4-13-2023
Smoking Vaping E-Cigarettes 6-3-2025
TBI Program Incident Investigation 6-27-2018
Transportation of Individuals 6-2-2023
Residential
Controlled Substances 2-18-2025
CSPs and SDSPs Administering Medications 10-20-2023
Determination of Representative Payee 12-12-2023
Gathering Input of Individuals in the Hiring of DSPs 6-3-2025
Hazardous Chemical Communication 2-9-2023
Health Care Decisions 2-23-2016
Health Care Screening 12-19-2014 signed
Home and Community Based Settings 7-18-2023
Immediate Protections 9-17-2024
Individual Centered Behavioral Intervention 3-9-2023
Individual Rights Telecommunication 9-18-2025
Individual Rights Visitation 1-3-2023
Individual Visitation to Staffs Homes 9-18-2025
Meals Dining Plans Choking Prevention 4-6-2023
Medication Administration 5-11-2023
Medication Self Administration 7-20-2023
Nursing Services On Call 11-23-22
Obtaining a Clinical Evaluation Following Changes to an Individuals Functional Ability 1-3-2023
Properly Securing an Individual and Wheelchair in a Van 5-1-2023
Protecting Valuables of Individuals Supported 6-8-2023
Requests for Time Off 5-21-2018
Review of Physical Interventions 2-18-2025
Supervised IRA Billing 9-17-2024
Transitions in residential services 4-28-2016