Friday, December 13th 2024

Acting OPWDD commissioner Willow Baer announced the creation of the new Ombuds program. This program, headed by Community Service Society of New York, "is now open and ready to accept the calls of people with developmental disabilities and their family members in need of assistance resolving concerns, navigating barriers to services and making the right connections".

From the press release, this program "will operate independently of the Office for People With Developmental Disabilities (OPWDD), was developed to provide education and help people better understand their rights, to provide advocacy and support for people navigating the OPWDD service delivery system, and to assist people with developmental disabilities and their families to resolve concerns related to service access and quality."

To contact the new Ombuds program for assistance, please call 1-800-762-9290 or email iddo@cssny.org.

For more information about the program, visit the Community Service Society CSS website.