IRA Program Manager

Catholic Charities Disabilities Services (CCDS) a leader in services for individuals with developmental disabilities, is now hiring for an IRA Program Manager within our Residential Services Department.

Location: Albany, NY

Position Description:  The position of Individualized Residential Alternative (IRA) Program Manager is part of the residential services team and requires a strong foundation in residential and direct care services.  The IRA Program Manager is responsible for the supervision and management of Individualized Residential Alternatives (IRA’s) programs operated by Catholic Charities Disabilities Services.

This position is multi-faceted.  In addition to the overall responsibilities associated with the residential program, the IRA Program Manager also has specific responsibilities in the area of maintenance, transportation, recreation, quality assurance, development, education & training, and personnel that relate to the operation of the IRA.  The individual is also responsible for participating in organizational meetings, representing the agency in numerous events, meetings, etc. and otherwise advocating on behalf of the people supported by the agency.  This position requires team work and carries with it the responsibility of performing related work as required.

Responsibilities include but are not limited too;

  • Oversee the daily operations of the assigned IRA home(s).
  • Supervise and evaluate Site Supervisors and Direct Support Professional’s (DSP’s).
  • Ensure implementation of Staff Action Plans and Life Plans.
  • Promote and ensure the safety, advancement and well-being of individuals served by the agency.
  • Ensure that all regulatory mandates are followed and that there is a mechanism in place for identifying issues and reporting problems.
  • Ensure that staff are following personnel policies and procedures and report any issues immediately.
  • Ensure the individual’s funds are appropriately dispersed and utilized and that receipts are collected and documented.
  • Provide overall leadership to ensure that individuals live in home like environments, have the opportunity to develop and advance within the community, remain safe from harm, receive appropriate supports and intervention, are properly monitored for medication administration and have the opportunity to visit with family and friends as desired.
  • Ensure that the home(s) is equipped with adequate safety equipment and the staff and individuals are knowledgeable about all safety precautions, including fire evacuation.
  • Assume responsibility for the overall maintenance and cleanliness of the home(s)and follows agency protocol for solicitation of assistance with repairs.
  • Ensure that the individuals have adequate clothing, personal items and other items to enhance their quality of life.
  • Oversee the selection and delivery of appropriate and preferred recreational activities and ensure participation.
  • Work in collaboration with the nurse and other clinicians to deliver quality services for the individuals.
  • Review and ensure that weekly billing for services is accurate and completed when services are rendered.
  • Understand and educate others regarding individual’s rights.
  • Understand and educate others regarding individual abuse and abuse prevention. Immediately report any suspicion or witness of abuse.
  • Monitor the purchase of all household supplies, food, equipment, etc. Ensure that receipts are submitted.
  • Schedule staff to ensure the program needs are met.
  • Attend and facilitate house staff meetings.
  • Ensure that staff are adequately trained and attend refresher classes as scheduled.
  • Participate in the agency’s on-call system.
  • Maintain open and regular communication with staff, supervisors, quality assurance, clinicians and administration.
  • Perform other duties as may be assigned and/or required, according to the needs of the residents and/or program.

The ideal candidate will have:

  • Strong organizational skills
  • Excellent communication skills
  • Understand duel diagnosis
  • Ability to provide training to Direct Support Professionals in areas of active programming

Qualifications:  An Associate’s Degree is required: A Bachelor’s Degree is preferred.


A minimum of one-year experience in the field of developmental disabilities plus management and/or supervisory experience is required. Three years’ experience working with individuals with ID/DD and two years’ supervisory experience is preferred.

Why Catholic Charities?

At Catholic Charities, we are privileged to make a difference and love what we do. We value work-life balance and offer a comprehensive benefits package which includes:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer Funded HRA
  • Flexible Spending Account Option
  • Retirement Planning Options
  • Life Insurance
  • Disability Insurance
  • Generous paid time off and holidays
  • Employee Referral Bonuses
  • Employee Assistance Program
  • On-going Professional Development Opportunities

*Some conditions apply

*Catholic Charities Disabilities Services is an Equal Opportunity Employer